Use an interactive questionnaire to consult with your health care provider

An E-Visit allows you to seek advice and care from your provider through an interactive questionnaire.

Get started by signing up for MyVHPonline or downloading the MyVHPonline mobile app. MyVHPonline is a secure patient portal, which means you'll not only be able to send a message to your provider, but you’ll also have access to your health information, billing and much more.

Finding time for a video visit isn’t always easy. That’s why we offer E-Visits. If you are experiencing symptoms for a common illness, you can fill out an interactive questionnaire. Your responses will be sent to a Valley Health Partner (VHP) provider for review. You will receive a reply within one business day (Monday-Friday, 8 a.m.-5 p.m.). You’ll be able to ask questions and get next steps – all through the messaging function in MyVHPonline.

E-Visits are available for children and adults. To begin your E-Visit, log in to MyVHPonline.org or your MyVHPonline mobile app. From the main "Menu," select "E-Visits." On the next screen, select the type of E-Visit you want to have. Parents or guardians will need proxy access to their child's MyVHPonline account.

Good to know: Messages sent via MyVHPonline may result in an E-Visit.

MyVHPonline provides you with a secure way to send a message to your health care provider. Messages sent through MyVHPonline are appropriate for non-urgent health-related concerns that you might have, such as if you have a question about a test result or if it is OK to increase physical activity.

When your health care provider reviews your message, she or he may see that you have many questions or concerns, or your question is of a more complex nature that requires additional information. In that case, your health care provider will likely suggest in a reply message that an E-Visit would be a more appropriate way to provide the right care for you.

Through an E-Visit, you will have an opportunity to get your questions answered, much like an office visit, and if follow-up care is needed, it will be recommended. You will receive a reply within two business days (Monday-Friday, 8 a.m.-5 p.m.). E-Visits are another way your VHP and VHP health care teams provide comprehensive health care to you.